How long will it take before I recieve my order?

The orders are shipped by post and sent as soon as possible and will reach the destination within 7-15 working days. Local taxes might apply and are the responsibility of the customer. Please note that your order might arrive in more than one package should you order more than 1 item.

Can I track my Order?

Yes! Click the "track my order" on the dropdown menu under Contact us or the bottom of the main page.

Do you have a size guide?

Sizes are shown on the products. If there isn't any size guide on the product you want, the sizes are standard european size.

I want to return my order. What do I do?

If you’re looking to return or exchange your order for whatever reason, we're here to help!  You can return your product for store credit, a different product or a refund.

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use.
  • Orders must be returned within 14 days after receiving them.

Please send an email to info@matmatshop.com if you want to return your shipment . Refunds will be made after we recieve the returned item and upon checking that the product(s) is unused, has the tags and is in original packaging. We unfortunately don't offer free returns.

What are your mats made of?

Our mats are 100% eco friendly and made of natural rubber, cork, jute or TPE. None of these contain toxic materials.

How do I clean my yoga mat?

The mats are machine washable alone or with detergent on a gentle cycle with cold water, but we recommend taking some extra care by wiping down your mat with a cloth or towel dipped in water and a little bit of laundry detergent. Do not use bleach or use oils as these can damage your beautiful mat!

How often should I clean my mat?

We recommend that you wipe down your mat every 1-2 week under normal practice conditions. 

Can the yoga mats be used by all levels of yogis?

Yes, our mats  provide great cushioning for hips and knees whilst you are getting some ‘you time’ in practice. They are also great for high pressure poses like head stands and crows etc. We also offer beautiful travel mats so you never have to miss a yoga practice.

Why did you choose to suppert Wildlife Conservation Network?

We love animals. We can’t stand that they are suffering. So many unique and wonderful species have been made extinct or are on their way to becoming extinct. WCN is the number one rated wildlife conservation organization on Charity Navigator with a perfect score. Read more about them and the amazing work they do here: www.wildnet.org




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